FAQ

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Got questions?

Everything you need to know before — and after — ordering from the District.

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Print, not embroidery. All Neon Districts graphics are high-quality DTF (Direct-to-Film) prints. Sharp, vivid, and built for the aesthetic — not a needle in sight.

DTF Print All graphics are applied using Direct-to-Film (DTF) transfer — a premium printing method that delivers sharp edges, vivid neon tones, and excellent wash durability. This is not embroidery. The technique is specifically chosen to preserve the high-contrast, retro-film visual style Neon Districts is built on.
Yes. The DTF process is chosen precisely for its color fidelity — bold, saturated, and neon-friendly. What you see on the product page is what lands at your door.
Wash inside out, cold water (30°C max), gentle cycle. No tumble drying on high heat. Iron on reverse only — never directly on the print. This keeps the graphic looking sharp wash after wash.
Each product page includes a size guide with exact measurements. Cuts can vary slightly between styles — always check measurements, not just the label size. If you're between sizes and prefer a looser fit, size up.
Orders are processed quickly. If you need to make a change, contact us immediately via the form below — we'll do our best. Once an order is dispatched, modifications are no longer possible.
Worldwide We ship globally. Estimated delivery is 7–15 business days for international orders. All shipments include tracking — you'll receive a tracking number once your order is dispatched.
Tracking can take 2–4 days to start updating after dispatch, especially for international orders in transit between countries. If your order hasn't moved in over 10 business days, reach out and we'll investigate.
As items are made to order, we do not accept returns for change of mind or incorrect size selection — please use the size guide before ordering. We do accept returns for defective items, damaged print, or incorrect orders. Contact us within 7 days of delivery with photos and your order number.
We've got you. Send us a photo of the issue + your order number within 7 days of receiving the package. We'll arrange a replacement or refund — no stress.

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